Privacy Policy
How Oavora collects, uses, and protects your information.
This Privacy Policy describes how Oavora ("we", "us", "our") collects, uses, stores, and discloses information when you use our website, products, and services (collectively, the "Services"). By using the Services, you agree to the practices described in this Policy.
1. Information we collect
We collect information that you provide directly to us, information collected automatically when you use the Services, and information from third parties.
- Account information: name, email, company, role, and contact details when you sign up or submit a form.
- Usage data: pages visited, features used, browser, device, and IP address.
- Content data: files, playlists, and configurations you upload to the Services to operate your screen network.
- Telemetry: health, status, and operational metadata reported by the player applications you deploy.
2. How we use information
- To provide, maintain, and improve the Services.
- To respond to inquiries, requests, and customer support.
- To monitor performance, detect abuse, and ensure security.
- To send service announcements and, with your consent, marketing communications.
- To comply with legal obligations and enforce our terms.
3. How we share information
We do not sell your personal information. We share information only with:
- Service providers who help us operate the Services (e.g. hosting, monitoring, analytics).
- Resellers and partners when you are an end customer of a reseller using Oavora.
- Authorities when required by law, regulation, or valid legal process.
- Successors in the event of a merger, acquisition, or asset sale.
4. Data security
We use technical and organizational measures designed to protect your information, including encrypted transport (TLS), encrypted storage where appropriate, access controls, and regular reviews. No method of transmission or storage is 100% secure, but we work continuously to maintain industry-standard protections.
5. Data retention
We retain personal information for as long as necessary to provide the Services and to comply with our legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account data at any time.
6. International transfers
Your information may be processed in countries other than your own. Where required, we use approved transfer mechanisms (such as standard contractual clauses) to safeguard cross-border transfers.
7. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to processing of your personal information, and to data portability. Contact us at privacy@oavora.com to exercise these rights.
8. Cookies
We use cookies and similar technologies to operate the website, remember your preferences, and analyze usage. See our Cookie Policy for details.
9. Children
The Services are not directed to individuals under 16, and we do not knowingly collect personal information from children.
10. Changes to this Policy
We may update this Policy from time to time. The "Last updated" date above reflects the most recent changes. Material changes will be communicated through the Services or by email.
11. Contact us
For questions about this Policy or our privacy practices, contact privacy@oavora.com.